NDIS Support Coordination

NDIS Mental Health Support Coordination

Recovery Alliance Care offers accredited Level 1, 2, and 3 Support Coordination services, simplifying the complexities of NDIS support to make it work for you.

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Individuals with complex needs often face barriers to accessing necessary support and are at higher risk. Our support coordination services aim to overcome these challenges by coordinating a comprehensive range of services. From medical and psychiatric care to social, educational, and vocational support, our trained professionals work diligently to address your needs. We also provide assistance in applying for related benefits, ensuring you receive the comprehensive support you deserve.

Benefits of Support Coordination

By engaging in support coordination for mental and psychosocial disability, participants can experience a range of benefits, including:



  • Increased Choice and Control: Participants have the opportunity to make informed decisions about their supports and services, enhancing their autonomy and independence.
  • Improved Access to Services: Our support coordinators facilitate access to a wide range of mental health and psychosocial disability supports, ensuring participants receive the most suitable and effective assistance available.
  • Enhanced Well-being: Through guidance, assistance, and advocacy, we empower participants to improve their mental health and well-being, leading to a higher quality of life and greater overall satisfaction.
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What to Expect

Our team provides expert assistance in reaching NDIS goals, offering invaluable guidance, and empowering participants to lead the lives they envision.

Personalised Planning and Goal Setting

Our team works closely with you and your families to develop a personalised plan catering to your needs and aspirations. We prioritise understanding your circumstances and devising strategies to empower you to make informed decisions about your care and live more independently.

Connecting with Providers

We ensure that your voice is heard and your needs are met. Whether it’s coordinating between different service providers or helping you access additional funding, we are here to assist you every step of the way. We facilitate connections with various services, such as healthcare providers, therapists, and community organisations, to ensure you have access to comprehensive support.

Capacity Building

Empowerment and independence are at the heart of our support coordination services. We focus on building your capacity and skills, enabling you to take control of your life and make informed decisions. 

Crisis Management

We provide immediate support to address any urgent issues, ensuring your safety and well-being. Our goal is to minimise disruptions and ensure your plan continues to meet your needs and adapts to any changes in your circumstances.

If you or someone you know is living with mental or psychosocial disability and requires support coordination services, please don't hesitate to contact us. Our team is here to assist every step of the way on the journey towards improved mental health and well-being.

Support Coordination

Frequently Asked Questions

  • What is support coordination, and how can it help me?

    Support coordination is a service provided under the NDIS designed to assist participants in navigating the complexities of the scheme and accessing the supports and services outlined in their NDIS plans. It can help you understand your plan, connect with service providers, and build your capacity to manage your supports effectively.

  • Who is eligible for support coordination?

    Individuals who have support coordination included in their NDIS plan are eligible to receive this service. It is typically recommended for participants with more complex support needs or those who require assistance in coordinating multiple supports.

  • What types of support coordination are available?

    There are three levels of support coordination: Support Connection, Support Coordination (Standard), and Support Coordination (Specialist). The level of support coordination you receive will depend on your individual needs and circumstances.

  • How do I access support coordination?

    If you believe you would benefit from support coordination, you can discuss this with your NDIS planner or Local Area Coordinator (LAC) during your planning meeting. They will assess your needs and include support coordination in your NDIS plan if deemed appropriate.

  • What can I expect from my support coordinator?

    Your support coordinator will work with you to understand your goals, preferences, and support needs. They will assist you in connecting with service providers, developing your capacity to manage your supports, and addressing any challenges or barriers you may encounter.

  • Can I choose my support coordinator?

    Yes, you have the option to choose your support coordinator. If you have a preference for a specific provider or support coordinator, you can discuss this with your NDIS planner or LAC during your planning meeting.

  • How often will I meet with my support coordinator?

    The frequency of your meetings with your support coordinator will depend on your individual needs and circumstances. Initially, you may meet more frequently to establish your goals and develop your support plan. Afterward, meetings may occur as needed to review progress and address any changes or concerns.

  • Can my support coordinator assist me with plan reviews?

    Yes, your support coordinator can provide assistance during your plan reviews. They can help you articulate your needs and goals, identify any changes in your circumstances, and advocate for the necessary supports to be included in your updated plan.

  • Is support coordination a permanent part of my NDIS plan?

    Support coordination may be included in your NDIS plan for a specified period, depending on your individual needs and circumstances. After this period, the need for support coordination will be reassessed during your plan review, and adjustments may be made accordingly.

  • What if I have concerns or issues with my support coordination?

    If you have any concerns or issues with your support coordination, it's essential to communicate these with your support coordinator or NDIS representative. They can work with you to address any issues and ensure you receive the support and assistance you need.

Discuss your needs with us to discover how we can effectively support you.

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